Terms and Conditions

Reselling and Repacking Policy

Our products are intended for use by the purchaser. They are not to be onsold, re packaged or rebranded unless written permission is given by Whiterocks Stud & Feed LTD.

Refund and Returns Policy

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

If you are not satisfied with the quality of your product please contact so we can arrange a return and refund for you.

Once your product has been returned and inspected, we will notify you on the approval of your refund.

If you are approved, then your refund will be processed, and deposited into your account or a credit for future purchases can be arranged.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for a different item please contact us to discuss.

Shipping returns

For products that have been distributed on our delivery run we will be able to collect them the following month. For items that have been shipped by courier please contact us to arrange return courier if necessary.

Need help?

Contact us at {email} for questions related to refunds and returns.